Privacy Policy

Our Unwavering Commitment to Protecting Your Data at Famikat LLC

I. Introduction: Your Privacy is Our Priority

At Famikat LLC, operating the website famikat.shop, we hold the privacy and security of your personal information in the highest regard. We recognize that trust is the foundation of our relationship with you, and we are deeply committed to maintaining the confidentiality and security of the data you entrust to us. This comprehensive Privacy Policy document outlines our steadfast dedication to transparency, detailing the types of information we collect, the precise reasons for its collection, how it is used, protected, and shared, and the rights and choices you have regarding your personal data. This policy applies to all information collected through our website and any related services, sales, marketing, or events.

In an increasingly digital world, we believe that you have a fundamental right to understand and control what happens to your personal information. This document is designed to provide you with a clear and thorough understanding of our data practices in a language that is accessible and unambiguous. We encourage you to read this Privacy Policy carefully to make informed decisions about your interaction with our Site. By accessing or using our Site, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms and Conditions. Our data handling practices are governed by principles of lawfulness, fairness, and transparency, and we continuously strive to uphold the highest standards of data protection.

II. Information We Collect: A Detailed Breakdown

We collect information to provide you with a superior, personalized shopping experience and to improve our services. The data we gather can be categorized as follows:

A. Information You Voluntarily Provide to Us

This includes information that you directly provide to us when you interact with our Site.

  • Account and Registration Information: When you create an account on our Site, we collect your name, email address, and a password of your choice.

  • Order and Payment Information: When you make a purchase or attempt to make a purchase through the Site, we collect your name, billing address, shipping address, payment information (including credit/debit card numbers processed securely via Stripe), email address, and phone number. We refer to this as “Order Information.”

  • Communication Information: If you contact our customer service team via email, phone, or our website contact form, we collect the contents of your communication, your email address, phone number, and any other information you choose to provide to resolve your query.

  • Preferences and Feedback: This includes your product preferences, wish lists, and any feedback or reviews you submit about our products or services.

B. Information We Automatically Collect

When you visit our Site, certain information about your device and your interaction with the Site is automatically collected.

  • Device Information: We collect information about the device you use to access our Site, including your web browser, IP address, time zone, and some of the cookies that are installed on your device.

  • Usage Information: As you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. This is referred to as “Device Information.”

  • Technologies Used for Collection:

    • Cookies: A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. We use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your device until you delete them) to remember your preferences, understand how our Site is used, and personalize your experience.

    • Log Files: These track actions occurring on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

    • Web Beacons, Tags, and Pixels: These are electronic files used to record information about how you browse the Site.

C. Information from Third-Party Sources

We may receive limited information about you from third parties.

  • Social Media Platforms: If you interact with us on social media, we may receive information from that platform, such as your public profile information.

  • Payment Processors: Our payment processor, Stripe, provides us with confirmation of your payment and the last four digits of your payment card to facilitate order completion and customer support. We do not receive or store your full payment card details.

III. How We Use Your Information: The Purposes Behind Data Collection

We use the information we collect for various business purposes, always grounded in a legitimate legal basis as required by law.

  • To Fulfill Your Orders and Contractual Obligations: We use your Order Information to:

    • Process your payments and arrange for shipping.

    • Provide you with invoices and/or order confirmations.

    • Communicate with you about your order status, including shipping confirmations and tracking information.

    • Screen our orders for potential risk or fraud (using your IP address and device information).

  • To Communicate and Provide Customer Support: We use your Communication Information to:

    • Respond to your inquiries and provide customer support.

    • Send you administrative information, such as updates to our policies, security alerts, and support messages.

  • For Marketing and Advertising (With Your Consent):

    • With your explicit consent, we use your contact information to send you information about our products, special offers, promotions, and news that we believe may be of interest to you. You can opt-out of these communications at any time.

    • We use your Device Information to help us screen for potential risk and fraud and, more generally, to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site).

  • For Personalization and Site Improvement:

    • We use cookies and usage information to personalize your experience on our Site, such as remembering your login details, language preferences, and displaying products you have recently viewed.

    • We analyze how our Site is used to improve its functionality, content, and overall user experience.

  • For Legal and Security Purposes: We may use your information as necessary to:

    • Comply with applicable laws, regulations, legal processes, or enforceable governmental requests.

    • Protect our rights, privacy, safety, or property, and/or that of you or others.

    • Enforce our Terms and Conditions and other agreements.

IV. How We Share Your Information: Our Commitment to Limited Disclosure

We do not and will not sell your personal information to third parties. We share your Personal Information with third parties only in the limited, specific circumstances outlined below:

  • Service Providers: We share your information with trusted third-party service providers who perform functions on our behalf, under strict data processing agreements that prohibit them from using your information for any other purpose. These include:

    • Payment Processors: Stripe, to securely process your payments.

    • Shipping and Fulfillment Partners: Carriers like USPS, UPS, and FedEx, to deliver your orders.

    • Analytics Providers: Such as Google Analytics, to help us understand how our customers use the Site.

    • Marketing Platforms: To help us manage and send electronic communications (you can always opt-out).

  • Legal Compliance and Protection: We may disclose your information if we are required to do so by law or in response to a valid legal request, such as a subpoena, court order, or government investigation. We may also disclose information to protect our rights, property, or safety, or the rights, property, or safety of our users or others.

  • Business Transfers: In the event that Famikat LLC is involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred to the succeeding entity as part of that transaction, subject to standard confidentiality arrangements.

V. Data Security: How We Protect Your Information

We implement a robust set of technical, administrative, and physical security measures designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

  • Encryption: We use Secure Socket Layer (SSL) technology to encrypt the transmission of sensitive information, such as your payment details and login credentials, between your browser and our servers.

  • Secure Payment Processing: All payment transactions are handled by our PCI DSS compliant partner, Stripe. Your full credit card data is never stored on our servers.

  • Access Controls: Access to your personal information is restricted to a limited number of authorized employees, contractors, and agents who need to know that information to perform their job functions. They are bound by strict contractual confidentiality obligations.

  • Regular Security Assessments: We regularly review and update our security practices and systems to adapt to new threats and technologies.

While we employ industry-standard measures to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

VI. Your Rights and Choices: You Are in Control

We provide you with choices regarding the personal information you provide to us.

  • Access and Correction: You can access and update much of your personal information by logging into your account on our Site. You can also contact us to request access to, or correction of, any other personal data we hold about you.

  • Marketing Communications: You can opt-out of receiving marketing emails from us by clicking the “unsubscribe” link located at the bottom of every marketing email. Even if you opt-out, we may still send you non-promotional, transactional emails, such as those about your orders or our ongoing business relations.

  • Cookies: You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this Site may become inaccessible or not function properly.

  • “Do Not Track”: Our Site does not currently respond to “Do Not Track” signals from web browsers.

  • Data Portability and Deletion: You have the right to request a portable copy of the personal data we hold about you and to request that we delete your personal data, subject to certain legal exceptions. To make such a request, please contact us using the details below.

VII. Data Retention: How Long We Keep Your Information

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). For example, we retain Order Information for as long as needed for tax and warranty purposes and to handle any potential disputes. When we no longer have an ongoing legitimate business need to process your personal information, we will either delete or anonymize it.

VIII. Children’s Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete that information from our systems.

IX. International Data Transfers

Famikat LLC is based in the United States. If you are accessing our Site from outside the U.S., please be aware that the information you provide to us will be transferred to and processed in the U.S., where data protection and privacy regulations may differ from those in your country. By using our Site, you consent to this transfer.

X. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on this page and update the “Last Updated” date at the top. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the Site after any modification constitutes your acceptance of the updated Privacy Policy.

XI. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Famikat LLC
Email: lavantuan199@gmail.com
Phone: +84 984 346 442
Address: 1209 MOUNTAIN RD PL NE STE R, ALBUQUERQUE, NEW MEXICO 87110